FinalSAQ respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it and how third-party services may process data when you use the website.
We collect information that you provide when you create or use an account, including your name, email address, university and password. Passwords are stored in hashed form rather than plain text.
When you use the SAQ question features while logged in, we store your question attempts, completed questions, topics answered and the marks awarded for each answer. This lets us show your progress and dashboard statistics.
If you purchase OSCE access, we store records needed to manage that access, including the selected plan, access start and expiry dates, Stripe checkout session ID and Stripe payment intent ID.
We may record login attempts, including an identifier based on your IP address and email address, to help prevent abuse.
If you contact us directly, we may receive the information you choose to include in your message. Contact form submissions are processed by Web3Forms so the message can be delivered to us.
We use your information to provide accounts, login, saved SAQ progress, dashboard statistics, OSCE access checks, site security and support.
Payment and access records are used to confirm purchases, unlock paid OSCE stations, manage expiry dates and respond to support or refund requests.
We may use basic analytics, such as page views, device type and general usage patterns, to understand and improve the website.
We do not sell your personal information.
FinalSAQ uses cookies and similar technologies for essential site functions, including keeping you logged in and helping protect forms from misuse.
We use Google Analytics to understand how visitors use the site. Google may receive information such as the page URL, IP address, browser and device information.
We use Google AdSense to display adverts. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on visits to this site and/or other sites on the Internet.
You can opt out of personalised advertising by visiting Google Ads Settings. You can also learn more about how Google uses information from partner sites at Google's partner sites information page.
You can disable or delete cookies in your browser settings, but some parts of the website, including login and saved progress, may not work properly without essential cookies.
We share information with service providers only where needed to operate the website, such as hosting, contact form delivery, analytics, advertising and payment processing. These services may process data according to their own privacy policies.
Payments are processed by Stripe. We do not store your full card details. Stripe may process payment details, billing information, email address, transaction identifiers and related fraud-prevention information according to Stripe's own privacy policy.
We may also disclose information if required by law or to protect the security, rights or integrity of FinalSAQ and its users.
Some pages may link to external sites or documents. We are not responsible for the content or privacy practices of those sites.
We keep account, progress and OSCE access information for as long as needed to provide the service, unless it is deleted or no longer required. Login attempt records may be kept briefly for security and rate-limiting. Payment/access records may be retained where needed for accounting, support, refund handling, fraud prevention or legal obligations.
You may contact us to ask about your personal information or request changes or deletion of your account data.
If you have questions about this policy, please use the Contact page to reach us.
Last updated: July 2026